The purpose of this tutorial site is to help acclimate you to the tools and potential challenges of using a web-based learning environment. However, from time to time technology can provide unexpected challenges. Fortunately, there are several options available for getting help.

Division of Information Technology Service Desk: Monday-Friday 8 a.m. - 5 p.m. | Saturday-Sunday 12 p.m - 4 p.m |
Call: 301-405-1500
Email: itsupport@umd.edu
Complete a Help "ticket": http://itsupport.umd.edu (click on Home link, login with Directory ID/password, then click on New Ticket link).
(Issues with course access, browser problems, ELMS-Canvas tools not working as expected.)
Your Instructor: use the Conversation messaging tool, available via the Inbox link on the global navigation bar (or any other means defined as appropriate ways to communicate).
(Questions about content, quiz or assignment directions, grades.)
Canvas: 24/7 (Cannot assist with course access or enrollment issues, nor with content and grade questions.)

See the document, "How do I get help with Canvas?" for a detailed description of all forms of assistance that is available when you click on the Help link in the navigation bar on any ELMS-Canvas screen.