Communication Skills: Writing a Professional Email

The average professional receives over 100 emails daily! Crafting and responding to emails in a professional manner can make or break new business relationships or partnerships. This assignment will help you navigate how to craft a professional and concise email.

Watch the following LinkedIn Learning video to gain tips on writing effective emails and using proper email etiquette. Listen carefully – be prepared to answer quiz questions about the video!

LinkedIn Learning is an online resource that provides 100's of instructional videos to help students gain skills. 

Log into LinkedIn Learning Videos

• Visit linkedin.com/learning/. You should be directed to UMD's CAS log-in page. Enter the same email address and password you use to access your UMD email.

• You will be given the option to connect with your LinkedIn profile. If you do not have a LinkedIn account or do not wish to connect it, simply follow the prompts to "continue without LinkedIn."  The first time you connect, there may be a short series of questions from LinkedIn Learning about your specific interests. Follow the prompts and you should then be allowed into LinkedIn Learning. 

• Once you are logged in, type “Writing Email, Mignon Fogarty” in the search box.
• Watch the video or read the transcript provided for all of the sections below. (Total video time: 56 minutes).
  • Tips for effective email
  • Writing effective email messages and subject Lines
  • How to use the right words & formatting 
  • How to use forwarding, copying and blind copying to build relationships and protect confidentiality

EVALUATION

In order to receive full points for this assignment, answer the questions below accurately and thoughtfully.

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